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12Apr
A few weeks ago I was at a business dinner with some coworkers. Great food and great service. We started chatting up our server who, apparently, has designs on opening a new restaurant himself, in another city (one we all frequent for work). So when the evening wound down…I asked him if he had a […]
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File under latest obsessions: cocktails prepared and mixed table-side (make them bring the bar to you!) One of my favorites lately is The Palm Court at the Plaza Hotel in New York. Eater compiled a pretty good list, but sad to say there aren’t many of these throwbacks left. Check out the full list which […]
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Here’s a cool list put together by Trendland and my former employer, Expedia, of the new era of luxury hotels and destinations. You wont find any stodgy hotels with victorian furniture on this list (well, maybe two of them). One thing I noticed is the interconnectedness to nature and the surroundings in many of these […]
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I’m developing quite the fascination with Japan here on my little blog. From the folks over at Monocle (that brought you the video about the Hotel Okura), check out another short film about the “The Most Useful Shop” in Tokyo, Tokyu Hands. They have everything one could ever need to make a life in Japan…the […]
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07Sep
Following up on my last post about the famous Hotel Okura in Japan, I came across this other Tokyo gem. This is the single room, single book, bookstore. One room, one book. Do check it out…cool concept, story, and branding. Takram Design Engineering: A Single Room with a Single Book Photo: Miyuki Kaneko
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Head over to Monocle to check out their short film (and related article) on the planned closure of the Hotel Okura in Tokyo. Monocle waxes poetic about the all of the design elements and details in the classic building – as well as the impressive sounding service culture (something that is painfully absent at almost […]
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29Jun
Last week I was standing in the Atlanta airport. There were thunderstorms all afternoon and the place was jammed. Delayed flights, stranded passengers, and frustration all around. I had been in meetings all day and made my way to the airport, only to find out my flight had been cancelled. After some frustration and digging […]
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“We’ve gotta be on social media!” That was the rallying cry of executives, mid-level managers, and front-line employees years ago when people first started to experiment with social media in business…let’s get our customers to “Join The Conversation!” (I hate this phrase…so much). So – a few weeks ago, I tweeted a link to an […]
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25May
Your business is a participant in an ecosystem which has become very efficient at creating a market and value for certain, let’s say, opportunistic groups. I had a meeting back in Palm Springs last winter with a CEO of an online retailer who was extremely smart obviously but was struggling with two forces on his […]
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11Mar
winpalace casino safeIt was just a few weeks ago I was out at Etail West, in Palm Springs. I was there to meet and talk with some leading retailers…the whole spectrum from start-up to extremely well established players. At an aggregate, it was clear that there is really a few key items that people are focusing on […]
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